Part of an Islamically correct understanding of work ethics is to do one’s job correctly (for example, as a service provider), without cheating or cutting corners.

This is something I particularly miss among Turkish Muslims, in Turkey and in Germany. People say, “In Turkey, you can live well if you have enough money.” These people have no idea. Let a plumber or any other craftsman come. You pay a fortune and don’t even get decent work in return.

Once, I moved into a new apartment in Istanbul. There was a pipe leak in the kitchen from the beginning. This means the first workers didn’t do their job properly. So, the landlord had a handyman come to fix it. He needed 3 attempts, each time fully paid, to finally prevent the formation of puddles on the kitchen floor.

Or in the case of our mosque in Germany, where a carpet cleaner is regularly hired. The guy comes with his machines, foam cleaner, dryer, and who knows what else, and charges several hundred euros for cleaning. All financed by mosque members. However, the last time the carpet cleaner came, according to his statement, his dryer was broken. Or he didn’t have it with him, however. Anyway, he cleaned the carpet with his foam cleaner and couldn’t dry it afterward. He left empty-handed. Due to the moisture lasting for days, mold formed under the carpet, and it smelled accordingly. The carpet had to be replaced. Of course, the handyman got his full amount.

Even in IT, you often encounter service providers who take it easy and pretend as if the company for which they are currently doing a job doesn’t have an existing corporate identity (short: CI, a set of design rules that are supposed to ensure a consistent appearance of all products of that company). Adapting to an existing CI is exhausting and time-consuming. Following rules set by one’s predecessor doesn’t feel empowering either. It’s much easier to just act as if these design rules don’t exist and make the already paid work of the predecessor obsolete (i.e., letting the corresponding investment of the client quickly expire) and “start fresh.” When the commissioning company eventually has 3-4 products, all products look like they were made by different hands. They are, in fact, but it shouldn’t look that way in professional IT services.

That’s why we see SaaS (“Software as a Service”) products from Muslim companies today, where the website looks different from the mobile app, and both look different from a third application that may have been added later. This makes the companies and Muslim businesses, in general, look like amateurs.

Quite the opposite with products from Apple, Google, or Microsoft, whose product range of hundreds of products all reflect the brand.

So, if a service provider in a chain of many service providers doesn’t do their job correctly, they not only harm the overall image of a business (be it a rental apartment, a mosque, or a SaaS), they also create defects in the product and generate waste on the side of their client.

In conclusion, the ramifications of a service provider’s lax approach extend beyond mere financial losses. From residential properties to places of worship and digital platforms, a failure to uphold work ethics not only tarnishes the reputation of a business but also leads to subpar products and unnecessary wastage. Therefore, fostering a culture of diligence and professionalism is essential for the sustained success of any Muslim enterprise.

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Ethical Website Creation

Ethical Website Creation is a way to create websites that take into account all the rights of the user and actively protects them, through the choice of technology or method of implementation.

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Targeted at Muslim Web Developers and Muslim Business Site owners!

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